Payment Options & Scheduling
Ready to Schedule Your First Appointment?Quick first step: Run your insurance info through The Lactation Network (takes about 2 minutes). Then you can book your initial assessment right away! Have questions? Find answers below: Which insurance plans do you accept?Through our partnership with The Lactation Network, we can currently direct-bill Aetna (NY) and United insurance plans. However, The Lactation Network is continually expanding their coverage options, so we encourage all families to verify their benefits regardless of their insurance provider. If your plan isn't eligible for direct billing, you may still have out-of-network coverage. We'll provide you with a superbill after your visit so you can submit for reimbursement. Some families receive 100% back, while others are reimbursed at their plan's out-of-network rate. We recommend confirming your out-of-network IBCLC coverage with your insurance company before your appointment. Cash-Pay PricingAs of July 1, 2025:
Medicaid recipients: $100 off initial assessments and $45 off follow-ups. Just let us know at your appointment and we'll refund the difference.
We accept: HSA/FSA cards, cash, credit cards, and Afterpay. Payment PolicyPayment in full is required at the time of booking for all initial assessments. If you qualify for a Medicaid discount, just let us know at your appointment and we'll refund you the difference. Cancellation PolicyWe ask that you reschedule or cancel at least 48 hours (2 days) before your appointment.
Need to reschedule? Reach out as soon as possible and we'll do our best to find you a new time quickly. Virtual & Home VisitsVirtual and home-based appointments are available! Please contact us to discuss pricing and availability. Multiple ChildrenTwins: We offer special appointment types designed specifically for twins — just select the twins option when booking. Children of different ages: Please schedule a separate appointment for each child. This ensures each child receives our full attention and the same high-quality care. Students & Visiting ProfessionalsWe're committed to training the next generation of lactation professionals. Occasionally, a visiting professional or IBCLC student may be present during your appointment. You always have the right to request a private appointment — just let us know.
Still have questions?
Call or text us: (716) 780-2662 |
Students or visiting professionals may occasionally observe your appointment. You always have the right to refuse — just let us know.
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